CPR/AED Certification Requirements

Quick Answer: All of our certifications require current CPR/AED certification from an approved provider. You must submit proof of this certification to receive your final certification.

Time & Cost Information

Submission time: 5 minutes
No additional cost to submit documentation
Must be current: CPR/AED certification must be valid when submitted

You'll need to complete a new CPR course every two years to stay current. If you simply retake a course you've already completed, your certificate won’t automatically update in our system.

How to meet the CPR/AED requirement:

You can purchase and complete a CPR/AED certification course through ISSA (click here)
- If you complete your CPR/AED certification through ISSA, you do not need to upload your certification for approval.
You can complete a CPR/AED certification course through a third party
- American Red Cross
- American Heart Association
- National Safety Council
- American Safety & Health Institute
- St. John Ambulance (international students)
- Local fire departments or hospitals with recognized programs

Step-by-Step Instructions for Submitting Third-Party CPR/AED Documentation

Obtain your CPR/AED certification from an approved provider
Scan or take a clear photo of both sides of your certification card
Log in to your student portal
Go to your student dashboard
Select “My Account” in top menu
Click “Upload Documents” from left tab
Choose file and upload

Step-by-Step Instructions for Downloading ISSA CPR Certification:
If you’ve completed the CPR certification through ISSA, you can follow these steps to download your certification card:

Login to your student portal
Click the CPR/AED Certification Program
Click “Download a copy of your CPR Card” on the right hand side

Frequently Asked Questions

Q: How long does it take to verify my CPR/AED certification?

A: Verification typically takes 1-2 business days.

Q: What if my CPR/AED certification expires during my course?

A: Your CPR/AED certification must be valid for at least 30 days when you submit it.

Contact Support If you need additional help:

Email: support@issaonline.com
Hours: Monday-Friday 8am-5pm MST