1. ISSA Help Center
  2. Course Enrollment & Extensions

Understanding Course Expiration

Quick Answer: All courses have a limited access period from the date of enrollment. This expiration date is clearly shown on your student dashboard.

Time & Cost Information

  • Time to complete: 2 minutes
  • Extensions are available for $14.99 per additional month

Step-by-Step Instructions

  1. Log in to your student portal
  2. Go to your student dashboard
  3. View the "Expiration" date next to each course
  4. Set calendar reminders for 3-4 weeks before expiration

 

Frequently Asked Questions
Q: Why do courses have an expiration date?

A: The timeframe is designed to help you stay on track with your studies and ensures you're learning the most current information in your field.

Q: What happens when my course expires?

A: When a course expires, you'll lose access to course materials, quizzes, and exams, but you can purchase up to 4 months of additional time. For more information, please see: How to Extend Your Course Access.

 If your course is beyond 4 months expired, you may have to pay to retake your course. For more information, please see: How to Re-enroll in an Expired Course.

 

Contact Support If you need additional help:

  • Email: support@issaonline.com
  • Hours: Monday-Friday 8am-5pm MST