Quick Answer: Our learning platform works with any modern web browser on computers, tablets, or smartphones. Minimum requirements include a stable internet connection, updated browser, and the ability to view PDFs and videos.
Basic Technical Requirements
- Internet connection: 1 Mbps or faster for standard use, 5 Mbps recommended for videos
- Supported browsers: Chrome, Firefox, Safari, Edge (updated to latest version)
- Screen resolution: Minimum 1024x768, 1366x768 or higher recommended
- Sound: Speakers or headphones for video content
- PDF viewing: Built-in browser viewer or free Adobe Reader
Operating System Compatibility
- Windows 10 or 11
- macOS 10.14 (Mojave) or newer
- iOS 13 or newer
- Android 8.0 or newer
- Chrome OS (latest version)
Mobile Device Access
- Most content is mobile-responsive
- Downloadable PDFs for offline reading
- Videos viewable on all devices
- Some interactive activities may work better on tablets/computers than phones
Tips for Effective Mobile Learning
- Download key PDFs for offline access
- Use Wi-Fi when streaming videos to save data
- Enable screen rotation for better viewing of wide content
- Take screenshots of important information for quick reference
- Use headphones for better audio quality in noisy environments
- Set your device to "Do Not Disturb" while studying
Troubleshooting Mobile Issues
- Clear your browser cache if pages load incorrectly
- Try a different browser if you encounter problems
- Ensure your device's operating system is updated
- Check that you have adequate storage for downloads
- Restart your device if you experience persistent issues
Accessibility Features
- Screen reader compatible content
- Video captions available
Frequently Asked Questions
Q: Do I need to install any special software? A: No special software is required beyond a modern web browser and PDF reader, which are standard on most devices.
Q: Can I access courses with a slow internet connection? A: Yes, though you may experience delays with video content. Consider downloading materials when you have stronger connectivity for offline access later.
Q: Is there a dedicated mobile app for courses? A: No app is required. Our platform is mobile-responsive and works through any standard web browser.
Q: Can I take quizzes and exams on my phone? A: Yes, all quizzes and exams work on mobile devices, though we recommend using a tablet or computer for the final exam due to its length.
Contact Support If you need additional help:
- Email: support@issaonline.com
- Hours: Monday-Friday 8am-5pm MST