Understanding the Job Guarantee
Quick Answer: ISSA offers a money-back guarantee for graduates of select certification programs who don't secure employment within the specified timeframe. If you complete your certification, pass your exam, and meet all requirements but don't find a job, ISSA will refund your course fees.
Eligible Programs
The Job Guarantee applies to:
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Certified Personal Trainer (CPT) program
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HCI Pathway Health & Wellness Coach Training program
Time & Cost Information
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Guarantee period: 6 months from certification completion
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Refund processing time: Within 30 days of approved request
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Required applications: Minimum of 3 fitness organizations/studios
Job Guarantee Requirements Checklist
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Successfully complete your certification program
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Pass all required exams
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Maintain current CPR/AED certification
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Apply for and interview with at least 3 fitness organizations within 6 months
How to Claim the Guarantee
If you've met all requirements but haven't secured employment within 6 months:
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Download the Job Guarantee Request Form
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Complete all required information
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Submit to Support@issaonline.com
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Receive refund to your original payment method within 30 days of approval
Benefits of the Job Guarantee
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Risk-free investment in your education
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Peace of mind during your job search
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Demonstrates ISSA's confidence in their certification programs
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Access to ISSA's network of over 10,000 gym partners nationwide
Important Notes
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ISSA does not currently offer job placement services
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Offer available to US residents eligible to work in the United States only
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Terms and conditions are subject to change
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The guarantee applies only to the purchase price of eligible certification programs
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Students must remain current on all payments for payment plans
Frequently Asked Questions
Q: Does the guarantee mean ISSA will find me a job?
A: No, ISSA does not offer job placement services. The guarantee is a money-back promise if you don't find employment after meeting all requirements.
Q: How long do I have to find a job after certification?
A: You have 6 months from the completion of your certification to secure employment.
Q: What types of employment qualify for the guarantee?
A: Employment at fitness organizations such as gyms, health clubs, and yoga studios (for Yoga 200) qualifies.
Q: Do I need to apply for specific jobs?
A: Yes, you must apply for and interview with at least 3 fitness organizations within the 6-month timeframe.
Q: What if I only complete part of the requirements?
A: All requirements must be met to qualify for the Job Guarantee refund. For more details, visit https://www.issaonline.com/company/job-guarantee
Contact Support If you need additional help:
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Email: support@issaonline.com
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Hours: Monday-Friday 8am-5pm MST