Quick Answer: You can purchase course extensions in 1-month increments for $14.99 each (plus applicable taxes) starting 30 days before course expiration date.
Extensions begin from the original course expiration date, not the date you purchase the extension.
Time & Cost Information
- Time to complete: 5 minutes
- Cost: $14.99 per month of extension (plus applicable taxes)
- Available: 30 days before or 120 days after expiration date
Step-by-Step Instructions
- Log in to your student portal
- Go to your student dashboard
- Locate the course you want to extend
- If within the extension window, you'll see the option to purchase extensions.
- Select the number of months you want to extend
- Complete the payment process
- Your new expiration date will be updated immediately
Frequently Asked Questions
Q: I don't see the extension option. Why?
A: Extensions are only available 30 days before or 120 days after your expiration date. If you're outside this window, you may be seeking more time too early or too late.
Q: What's the difference between an extension and re-enrollment?
A: Extensions continue your current enrollment and maintain your progress. Re-enrollment is required after the extension window closes and costs more than extensions, but provides the full access period again: How to Re-Enroll in an Expired Course.
Contact Support If you need additional help:
- Email: support@issaonline.com
- Hours: Monday-Friday 8am-5pm MST