1. ISSA Help Center
  2. Course Enrollment & Extensions

How to Access Your Courses After Purchase

Quick Answer: Your courses are available immediately after purchase. Log in to your student portal at ISSA Trainer using the email and password you created during registration to access all your course materials.

Time & Cost Information

  • Time to complete: 2 minutes
  • No additional cost

Step-by-Step Instructions

  1. Go to https://www.issatrainer.com/ 
  2. Enter your email address and password
  3. Click "Log In"
  4. On your dashboard, you'll see all your enrolled courses
  5. Click on any course title to access the materials

Once you enter your course for the first time, you’ll be prompted to complete the Getting Started Module. Upon completion, your course content will appear.

 

Frequently Asked Questions 

Q: I purchased a course, but don't see it in my account. What should I do?
A: First, verify that the email used for purchase matches your login email. If it does and you still don't see your course, contact support with your order confirmation number.

Q: Can I access my courses on mobile devices?
A: Yes, our learning platform is mobile-responsive. You can access your courses through any modern web browser on your smartphone or tablet.

 

Contact Support If you need additional help:

  • Email: support@issaonline.com
  • Hours: Monday-Friday 8am-5pm MST