Quick Answer: The final certification exam is required for course completion and certification. The exam is open-book, online, and requires a passing score. The details of the final exam can be found in your course. All quizzes must be completed before you can access the final exam.
Time & Cost Information
- Time to complete: 2-3 hours on average
- Included with course: No additional fee
- Attempts: 2 free attempts during your enrollment period. You can purchase additional attempts if needed.
Exam Format & Requirements
- Online, open-book format
- 160-200 questions (varies by certification)
- Multiple-choice, true/false, and in some cases, case study questions
- Passing score required- you can see what that score is on the initial final exam page
- All quizzes must be completed before accessing the final exam
- No time limit, can save progress and return
Step-by-Step Instructions
- You must complete and pass all quizzes before the final exam will be available
- Access the final exam
- Read all exam instructions carefully, including the passing score requirement
- Complete all questions, using course materials as needed
- Submit your exam when finished
- Your score will be displayed immediately.
- If you pass, you'll have completed your course content. Confirm you have submitted your CPR card and have made 1/12th of your total course payments to gain access to your digital certificate
- If you don't pass, you can retake the exam after reviewing the materials
Frequently Asked Questions
Q: Can I use my notes and course materials during the exam?
A: Yes, the exam is open-book. You can use any course materials, notes, or references.
Q: What if I don't pass on my first attempt?
A: You have two free attempts during your enrollment period. We recommend reviewing the sections related to any missed questions before retaking: Exam Retake Process.
Contact Support If you need additional help:
- Email: support@issaonline.com
- Hours: Monday-Friday 8am-5pm MST