Quick Answer: If you don't pass the final exam on your first attempt, you can retake it. If you don’t pass a second time, you need to purchase a final exam retake.
Time & Cost Information
- Retake Availability: Immediate
- Cost: $99 per exam retake
- Attempts: 2 free attempts during the enrollment period, additional attempts available for purchase
Step-by-Step Retake Purchase Instructions
- Review your score report to identify areas for improvement
- Study the course material, focusing on those areas
- When ready, log in to your student portal
- Click on the course you are attempting to complete
- On the right side of the page, select “Buy Exam Retake”.
- After purchase, begin your exam
- Complete and submit the exam
Study Tips Before Retaking
- Focus on sections related to questions you missed
- Review chapter summaries and key concepts
- Take practice quizzes again in challenging areas
- Review the textbook under “Available Downloads”
Frequently Asked Questions
Q: Will I get the same questions on a retake?
A: The exam draws from a large question bank. While some questions may be repeated, some may be different on each attempt.
Q: Is there a waiting period between retake attempts?
A: No, you can retake the exam immediately if you choose, though we recommend taking time to study areas where you need improvement to avoid having to pay for another attempt. Remember, the final exam is open book!
Contact Support If you need additional help:
- Email: support@issaonline.com
- Hours: Monday-Friday 8am-5pm MST