Quick Answer: Once you submit your final exam, your score will appear right away and let you know whether you passed or failed.
Time & Cost Information
- Results timing: Immediate upon submission
- Passing score: varies by course
- Retake waiting period: None - you can retake immediately
Understanding Your Score Report
- Overall percentage score
- Number of correct questions vs. total questions
What Happens After You Pass
- You'll see a congratulations message with your score
- Your digital certificate becomes available within 72 hours, as long as you have submitted your CPR certificate and satisfied at least 1/12th of your total course payments.
- Your course will be marked as “Completed” in your student portal.
What Happens If You Don't Pass
- You'll see your score
- You can review the course material, focusing on weak areas
- You can retake the exam immediately or when ready
- You can purchase additional exam attempts if you’ve already attempted twice
Frequently Asked Questions
Q: Can I see which specific questions I missed?
A: For most exams in certificate courses, students are able to see which questions they got wrong.
Q: How do I purchase an exam retake?
A: Please see Exam Retake Process.
Contact Support If you need additional help:
- Email: support@issaonline.com
- Hours: Monday-Friday 8am-5pm MST