Quick Answer: All of our certifications require current CPR/AED certification from an approved provider. You must submit proof of this certification to receive your final certification.
Time & Cost Information
- Submission time: 5 minutes
- No additional cost to submit documentation
- Must be current: CPR/AED certification must be valid when submitted
You'll need to complete a new CPR course every two years to stay current. If you simply retake a course you've already completed, your certificate won’t automatically update in our system.
How to meet the CPR/AED requirement:
- You can purchase and complete a CPR/AED certification course through ISSA (click here)
- If you complete your CPR/AED certification through ISSA, you do not need to upload your certification for approval.
- You can complete a CPR/AED certification course through a third party
- American Red Cross
- American Heart Association
- National Safety Council
- American Safety & Health Institute
- St. John Ambulance (international students)
- Local fire departments or hospitals with recognized programs
Step-by-Step Instructions for Submitting Third-Party CPR/AED Documentation
- Obtain your CPR/AED certification from an approved provider
- Scan or take a clear photo of both sides of your certification card
- Log in to your student portal
- Go to your student dashboard
- Select “My Account” in top menu
- Click “Upload Documents” from left tab
- Choose file and upload
Step-by-Step Instructions for Downloading ISSA CPR Certification:
If you’ve completed the CPR certification through ISSA, you can follow these steps to download your certification card:
- Login to your student portal
- Click the CPR/AED Certification Program
- Click “Download a copy of your CPR Card” on the right hand side
Frequently Asked Questions
Q: How long does it take to verify my CPR/AED certification?
A: Verification typically takes 1-2 business days.
Q: What if my CPR/AED certification expires during my course?
A: Your CPR/AED certification must be valid for at least 30 days when you submit it.
Contact Support If you need additional help:
- Email: support@issaonline.com
- Hours: Monday-Friday 8am-5pm MST