1. ISSA Help Center
  2. Certification Process

Certification Verification for Employers

Quick Answer: Employers can verify your certification status directly through our verification portal. You can also provide them with your digital certificate or direct them to our employer verification services.

Time & Cost Information

  • Verification processing: Immediate to 1 business day
  • No cost for standard verification

How Employers Can Verify Your Certification

  1. Visit https://www.issaonline.com/company/certificate-validation 
  2. Enter your full name and certification ID number
  3. Complete the security verification, if prompted
  4. View certification status, issue date, and expiration date
  5. Print or save verification report if needed

Information Provided in Verification

  • Full name as it appears on certification
  • Certification type and specialty
  • Original issue date
  • Current expiration date
  • Active/inactive status
  • Verification ID for reference

Providing Verification to Employers

  1. Share your digital certificate PDF directly
  2. Provide your full name and certification ID number
  3. Direct them to the verification portal
  4. Request an official verification letter from support (additional fee may apply)

 

Frequently Asked Questions 

Q: Can employers verify my certification another way?

A: Yes! They can email support@issaonline.com to request verification. They will need your full name and certification ID number.

Q: Why could my employer not verify my certificate?

A: If your payments are past due, your account will be locked and your certificates won’t be available for verification. To get your account unlocked, please contact Student Financial Services at 1-800-545-4772 (option 2), Monday–Friday, 8am–5pm MST.

 

Contact Support If you need additional help:

  • Email: support@issaonline.com
  • Hours: Monday-Friday 8am-5pm MST