Quick Answer: If you've forgotten your password or can't access your account, you can use the password reset function on the login page to regain access.
Time & Cost Information
- Time to complete: 5 minutes
- No cost
Step-by-Step Instructions
- Go to the login page at issatrainer.com
- Click "Forgot Password"
- Enter the email address associated with your account
- Click "Send Reset Link"
- Check your email (including spam/junk folders) for a recovery message
- Click the secure link in the email
- Create a new password following the security requirements
- Log in with your new password
If You Don't Receive a Reset Email
- Check your spam/junk folders
- Verify you're using the correct email address
- If you still need help, please reach out to support.
Frequently Asked Questions
Q: What if I no longer have access to my email address?
A: Contact support directly for identity verification and account recovery assistance.
Q: How secure is my account?
A: We use industry-standard encryption and security practices. For best security, use a unique password and don’t share your password with anyone.
Contact Support If you need additional help:
- Email: support@issaonline.com
- Hours: Monday-Friday 8am-5pm MST